Privacy Policy
Privacy Policy
This Privacy Policy describes how Orbit Rings International (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect personal information when you interact with our website, including when you make a purchase, contact us, subscribe to marketing communications, or browse our website.
Information you provide: name; email address; phone number; billing and shipping address; order details.
Information collected automatically: IP address; browser type and device information; pages visited and time spent on site; cookies and tracking data.
2. How We Use Your Information
We use your information to process and fulfil your orders, communicate with you about your order, provide customer support, improve our website and services, prevent fraud and ensure security, and send marketing communications (only where consent is given).
We only collect and process data where we have a lawful basis, including contractual necessity (to fulfil your order), legal obligations, legitimate business interests, and your consent (for marketing).
3. Consent & Marketing
By providing your information to complete a transaction, you consent to its use for that purpose. For marketing, you will only receive communications if you opt in, and you may unsubscribe at any time via email links or by contacting us.
4. Sharing Your Information
We may share your information with trusted third parties, including payment processors, shipping and logistics providers, website and analytics providers (e.g. Google Analytics), and e-commerce platform providers (e.g. Shopify). These providers only use your information as necessary to perform their services. We may also disclose information where required by law.
5. Shopify & Payment Security
Our store is hosted on Shopify Inc., which provides our online platform. Your data is stored securely through Shopify’s infrastructure, payment information is processed securely and encrypted in accordance with PCI-DSS standards, and we do not store full payment card details.
6. International Data Transfers
Your information may be processed or stored outside your country of residence, including in the United Kingdom, the European Economic Area (EEA), and the United States. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws (such as the UK GDPR and EU GDPR).
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal, tax, and accounting obligations. When no longer required, your data will be securely deleted or anonymised.
8. Your Rights (UK, EU & US)
Depending on your location, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict processing, withdraw consent for marketing, and request data portability. If you are located in California or certain other US states, you may also have rights relating to knowing what data is collected, requesting deletion, and opting out of certain data uses. To exercise your rights, please contact us using the details below.
9. Cookies & Tracking Technologies
We use cookies to improve your browsing experience, analyse website traffic, and personalise content and advertising. You can control or disable cookies through your browser settings.
10. Data Security
We take reasonable and industry-standard measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we continually work to protect your data.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
12. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technology. Updates will be posted on this page.
14. Contact Us
If you would like to access, update, or delete your information, withdraw consent, or lodge a complaint, please contact us:
- Email: store@orbitrings.co.za
- Address: Orbit Rings International (Geartopia UK Limited), 1 Cedar Office Park, Cobham Road, Wimborne, BH21 7SB, United Kingdom
By using our website or purchasing from us, you acknowledge that your information will be processed in accordance with this Privacy Policy.